The hotel offers amenities for your comfortable stay and unforgettable experiences
Accessible Comfort
The spacious layout of the hotel made it easy for everyone to navigate, ensuring a comfortable experience for all guests.view full review
Refreshing Pool
The swimming pool was a delightful retreat after a long day, offering a refreshing escape that enhanced our stay.view full review
Cozy Room Setup
Our corner king room featured a lovely balcony and dressing area, providing ample space and a relaxing ambiance for our family.view full review
Hearty Breakfast
The buffet breakfast was a highlight, with hearty options available at an incredible value, making it perfect for families.view full review
General
Non-smoking property
Free Wi-Fi
Parking
24-hour reception
Security
Guest Parking
Electric kettle
Services
Dry cleaning
Dining
Continental breakfast
Restaurant
Bar/ Lounge area
Spa & Leisure
Swimming pool
Room features
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
227 Jalam Burma,
George Town,
Malaysia,
Penang
Map view
227 Jalam Burma,
George Town,
Malaysia,
Penang
City landmarks
10000
Komtar
2.3
km
Queen Street and Penang Street
Little India
2.2
km
29 Church Street
Pinang Peranakan Mansion
2.4
km
Park
Padang Kota Lama
2.4
km
Museum
Cheong Fatt Tze
1.3
km
Museum
Khoo Kongsi
2.1
km
Museum
Upside Down Museum
1.3
km
Mall
Watsons
2.3
km
Amusement Park
The Top Penang
1.3
km
Jalan Tun Syed Sheh Barakbah
Fort Cornwallis
2.6
km
Gallery
Chew Jetty
2.5
km
Museum
Wonderfood Museum
2.4
km
Museum
Penang Street Art
2.2
km
Museum
Penang 3D Trick Art Museum
2.4
km
Temple
Dhammikarama Burmese Buddhist Temple
1.7
km
Temple
Reclining Buddha Wat Chaiyamangalaram
1.7
km
Pagoda
Buppharam Buddhist Temple
960 m
Shopping Area
New World Park
1.3
km
Jalan Penang
Rainbow Skywalk at Komtar
1.3
km
Museum
The Camera Museum
2.5
km
Mall
Armenian Street
2.2
km
Lorong Baru
New Lane Street Foodstalls
2.3
km
Museum
Sun Yat Sen Museum Penang
2.5
km
Lebuh Chulia
Chulia Street
2.1
km
Mall
Gurney Paragon Mall
2.0
km
Mosque
Kapitan Keling Mosque
2.5
km
Mall
Penang Times Square
2.3
km
Square
Nagore Square
1.3
km
Mall
Gurney Plaza
2.3
km
Nearby
Temple
Reclining Buddha Wat Chaiyamangalaram
530 m
Restaurants
Him Heang
280 m
162A Jalan Burma
Logs Smoke House
350 m
25
Northam Beach Cafe
700 m
Jalan Sultan Ahmed Shah
Khoon Klang Bak Kut Teh
790 m
320
Kfc
700 m
Kfc Kfc Kfc No. 52 Jalan Larut
Penny Char Koay Teow in Penang
1.2
km
160 Macalister Road Near Air Itam Morning Market 'RHB Bank'
Super Hokkien Mee
730 m
Jalan Bawasah
Kedai Makanan Seong Huat
710 m
Jalan Larut
Coffee Spell & Kitchen Cafe
770 m
9 Jalan Bawasah
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
6.9
Location
7.8
Service
7.2
Dining
6.6
Guest reviews
7.0/10
based on 10 reviews
6.9
6.9/10based on 1495 reviews
Laurence
United Kingdom,
June
2024
7.8/10
When I walked into my room, there was a musty smell that disappeared once I turned on the AC. The rooms are old and can get quite noisy, not ideal for light sleepers. However, the room was spacious and had no fridge. The location is near to almost everything, making it convenient for exploring. The dining experience was basic at best, but the price was reasonable considering the value. The staff was very helpful, especially Norain at reception who went above and beyond to assist me, even managing to book a train ticket last minute.
Rooms
7.0
The rooms are spacious.
Service
9.0
The staff was very helpful and accommodating.
Location
9.0
The location is great, near to most attractions like Komtar and Gurney Drive.
Dining
6.0
The dining was adequate, although not exceptional.
Facilities
8.0
The facilities were sufficient for my needs.
Arthur
United Kingdom,
May
2024
7.2/10
The hotel is in a convenient location with great access to local food stalls and cozy surroundings. The rooms are clean, comfortable, and nicely overlook the pool, fit for a group of six. While the dining experience offers some ordinary dishes, the American breakfast is enjoyable. The friendly staff and good basic breakfast add to the value for money.
Rooms
8.0
The rooms were nicely fit for our group of six, well-appointed, and clean with good air conditioning.
Service
7.0
The staff, from security guard to manager, were friendly despite a mix-up with the room initially, which was later resolved promptly.
Location
8.0
The location is superb for driving to favorite dining spots, but more hallway access or reliance on taxis would improve convenience.
Dining
6.0
The dining offers a kind of limited choice but includes a nice American Breakfast.
Facilities
7.0
The hotel has a good pool and a cozy ambiance, though additional dishes in the dining could enhance the facilities further.
Wayne
United Kingdom,
March
2024
6.8/10
The hotel is in a convenient location, a short walk to Gurney Drive and the town center. The rooms were clean with fresh sheets and towels but can be noisy for light sleepers. The service was friendly overall, especially Norain at reception. The dining options were basic, with room for improvement. The facilities were decent, but a bit outdated.
Rooms
7.0
The rooms were clean with fresh sheets and towels, but can be noisy for light sleepers.
Service
8.0
The service was friendly overall, especially Norain at reception.
Location
8.0
The hotel is in a convenient location, a short walk to Gurney Drive and the town center.
Dining
5.0
The dining options were basic, with room for improvement.
Facilities
6.0
The facilities were decent, but a bit outdated.
Robert
United Kingdom,
March
2024
7.4/10
The hotel offers clean and comfortable rooms at an excellent price, although service could be more efficient. The strategic location for food lovers and proximity to key attractions are standout features. Dining options vary from excellent to needing improvement.
Rooms
8.0
The rooms are clean and comfortable, despite being small and old-fashioned.
Service
6.0
The service was a bit slow and could be more efficient.
Location
9.0
The central location is perfect for food enthusiasts and close to popular Penang spots.
Dining
7.0
The dining experience varies from excellent with a variety of dishes to needing improvement at times.
Facilities
7.0
The facilities are satisfactory for a comfortable stay.
Jock
United Kingdom,
January
2024
6.8/10
I found the hotel to be comfortable and clean, but the presence of mosquitoes was a bit bothersome. The staff were friendly and helpful, although the check-in process and cleanliness could have been more efficient. The location, while cozy, was slightly off-center and confusing to find. The dining choices were limited, despite the lovely classic American dishes offered. Overall, a decent stay with some room for improvement.
Rooms
8.0
The room, although lacking a balcony, was comfortable and clean.
Service
7.0
The staff were friendly and helpful, but the check-in process was slower when they were not busy. Some cleanliness issues were noted, like leaving a dirty towel in the bathroom.
Location
6.0
The hotel's location, on the edge of Georgetown on the way to Gurney, was a bit off from the main town center. It was cozy but caused some confusion as it was not near the main entrance.
Dining
7.0
The dining experience had limited choices, but the classic American dishes were lovely.
Facilities
6.0
The facilities were adequate but could have been better.
Steve
United Kingdom,
October
2023
7.0/10
The hotel's location is a plus point, being very near to George Town and within walking distance of the Heritage Town. The rooms were quite dim with some powdery sawdust on the bed, although they are thoroughly checked before allowing a guest to be admitted. The service was friendly and accommodating, but there were instances of a lack of communication and attention to detail like leaving dirty towels on the bathroom floor. The dining experience was excellent with very good service. The facilities are satisfactory with opportunities for improvement.
Rooms
6.0
The rooms had a moldy odor and lacked a fridge.
Service
7.0
The service was friendly and accommodating with room upgrades provided.
Location
8.0
The location is great, with Komtar only 1.5 km away.
Dining
9.0
The dining experience was excellent with very good service.
Facilities
5.0
The facilities are satisfactory with room for improvement.
Thomas
United Kingdom,
October
2023
6.8/10
I was excited to stay in a room ready with 2 queens for a group of 4 adults, but it only had 1 queen and a single bed. However, the rooms were clean and fresh. The service was a bit pushy about upselling and didn't seem efficient, although some staff were helpful. The location was strategic near key attractions but could use better room access. The dining options were limited, but the in-house restaurant was reasonable. Overall, a mix of positives and negatives to consider.
Rooms
7.0
The rooms were clean and smelled fresh, but the setup was not as expected with 1 queen and a single bed.
Service
6.0
Some staff were helpful, but the service seemed focused on upselling and was not running efficiently.
Location
8.0
The strategic location near town attractions was great, but room access could be improved.
Dining
7.0
Limited dining choices, although the in-house restaurant offered good and reasonably priced dishes.
Facilities
6.0
Will
United Kingdom,
September
2023
7.0/10
The hotel had spacious rooms that were great for 2 adults and 3 kids, but exhausting if on the second floor at the end of the corridor with no elevator. The service was friendly and helpful overall, but there were no specific comments on the rooms. The location was convenient for accessing local cuisine and shopping areas, with hawker stalls nearby. The dining experience was disappointing, although the facilities were not commented on specifically.
Rooms
7.0
The rooms were very spacious for 2 adults and 3 kids.
Service
8.0
The service was friendly and helpful, from the security guard to the manager.
Location
8.0
Convenient location for accessing local cuisine and shopping areas.
Dining
5.0
The dining experience was disappointing.
Facilities
7.0
No specific comments on facilities.
Daphne
United Kingdom,
June
2023
6.8/10
The hotel could have been cleaner, and the toilet's condition made me uncomfortable due to my leg problem, but the rooms had clean sheets and towels and were located conveniently opposite the pool. The service staff were friendly and helpful, although they took longer to check me in when there were no more guests. The location was both good and bad: centrally located near Gurney Drive and the town center, yet difficult to access due to one-way streets. The dining experience offered excellent dishes but at a high price per head. Overall, the facilities were adequate.
Rooms
6.0
The rooms could have been cleaner, but had clean sheets and towels.
Service
7.0
The service staff were friendly and helpful but took longer to check me in when there were no more guests.
Location
6.0
The location is both good and bad, central to many attractions but difficult to access due to one-way streets.
Dining
8.0
The dining experience offered excellent dishes but at a high price per head.
Facilities
7.0
The facilities were adequate.
James
United Kingdom,
June
2023
6.6/10
The hotel is conveniently located with friendly service, although some maintenance issues in the rooms and limited dining options. The proximity to attractions is a major highlight, but a lack of luggage assistance could be improved.
Rooms
5.0
The rooms were a bit disappointing, as they were small and not as depicted in photos. Maintenance problems were noticeable, and cleanliness could have been better.
Service
7.0
The service was friendly and helpful overall, but there was a lack of smiles from staff and no assistance with luggage. The room change offered without extra charge was appreciated.
Location
8.0
The location is excellent for exploring the area, with easy access to attractions and convenient transportation options.
Dining
6.0
The dining experience was acceptable but basic, lacking in variety and personal touches. However, the food quality was good despite the limited choices.
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